The Practice will be closed on the following days:

Good Friday
Easter Monday
Early May
Spring Bank Holiday – last Monday in May
Summer bank holiday – last Monday in August
Christmas Day
Boxing Day
New Year

Further information about Bank Holidays in England and Wales

The surgery opening times are currently:

Monday –      08:30 – 12:30  14:00 to 18:30

Tuesday –      08:30 – 12:30  14:00 to 18:30

Wednesday – 08:30 – 12:30 14.00 to 16:30

Thursday –     08:30 – 12:30  14:00 to 19:15

Friday –          08:30 – 12:30  14:00 to 18:30


Due to the corona virus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of corona virus.
Your GP practice is open and if you need to see your GP, please ring us on 0121 4658188 or visit our website .You can also call NHS 111. Please do not come to the surgery unless you have an appointment.


Extended Access

West Heath Primary Care Centre is a member of My Healthcare and can offer evening and weekend face to face GP, Nurse and Healthcare Assistant appointments from Burbury, Fernbank, Fernley, Harborne, River Brook and West Heath Hubs.  The extended hours appointments will be booked by our reception staff as usual, however, patients will be seen at whichever Hub is the most convenient for them.

The addresses of the five Hubs, including telephone numbers if you need to cancel or change your appointment, are:-

  • Burbury Medical Centre, 311 Burbury Street, Birmingham, B19 1TT.  Appointment cancellation telephone number: 07424 041608
  • Fernbank Medical Centre, 508-516 Alum Rock Road, Birmingham, B8 3HX.  Appointment cancellation telephone number: 0121 326 3600
  • Fernley Medical Centre, 560 Stratford Road, Birmingham, B11 4AN.  Appointment cancellation telephone number: 07561 109028
  • Harborne Medical Practice, 4 York Street, Birmingham, B17 0HG.  Appointment cancellation telephone number: 0121 427 5246
  • River Brook Medical Centre, 3 River Brook Drive, Birmingham, B30 2SH.  Appointment cancellation telephone number: 0121 433 8910
  • West Heath Medical Centre, 194-196 West Heath Road, Birmingham, B31 3HB.  Appointment cancellation telephone number: 0121 483 2122

We are also able to offer our patients telephone consultations with either a GP or pharmacist based in MyHealthcare’s Virtual Hub at West Heath Medical Centre.  The call will be booked by our reception staff for a time that is convenient to you.

Please ask a member of our staff if you would like further information.


When We Are Closed

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

In case of urgent need when the practice is closed please dial 111 after 6.30 pm on weekdays, weekends and Bank Holidays


Dial 0121 4152090 before 6.30 pm on all weekdays when practice is closed

Patients can visit South Birmingham Walk in Centre at

15 Katie Road

Selly Oak

B29 6JG

0121 4152095

Open 8 AM to 8 PM everyday ( No appointments Necessary)